wild sense - heart creativity consultancy

Data Privacy & Legal Notice for Wild Sense

1. Legal Notice (Impressum)

Website Operator:
Wild Sense GmbH

Address:
Mutschellenstrasse 115
8038 Zürich
Switzerland

Contact:
Email: in.conversation@wildsense.net

Represented by:
Ya'ara Segal, Co-Creator & Coach
Susanne König, Co-Creator & Consultant

2. Data Privacy Policy

Wild Sense GmbH (hereinafter "Wild Sense", "we", "us", or "our") is committed to protecting your privacy and personal data when you visit our website wildsense.net (hereinafter "website"). This Privacy Policy explains how we collect, process, and use your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2.1. What is Personal Data?

Personal data refers to any information relating to an identified or identifiable natural person. This includes, for example, your name, address, email address, IP address, or information about your usage behavior on our website.

2.2. Data Controller

The data controller responsible for data processing on this website is:

Wild Sense GmbH
Mutschellenstrasse 115
8038 Zürich
Switzerland
Email: in.conversation@wildsense.net

2.3. Types of Data Collected and Purpose of Processing

a) Website Usage Data (Log Files)

  • IP Address: Your device's IP address.
  • Browser Type and Version: Information about your web browser.
  • Operating System: Your computer's operating system.
  • Referrer URL: The website you visited before ours.
  • Time of Server Request: The date and time of your visit.

Purpose: This data is technically necessary for us to display our website to you, ensure stability and security, and to analyze website traffic for statistical purposes (e.g., to understand which pages are popular). This processing is based on our legitimate interest in providing a functional and secure website.

b) Contact Data (e.g., Contact Form, Email, Phone)

  • Name
  • Email Address
  • Phone Number
  • Message Content

Purpose: We process this data to respond to your inquiries and communicate with you. The legal basis for this processing is either the fulfillment of a contract or pre-contractual measures (if your inquiry relates to a potential service) or our legitimate interest in providing effective customer service. This data is retained as long as necessary for the purpose of the communication and any subsequent business relationship.

c) Newsletter Subscription Data

  • Email Address
  • (Optional) Name

Purpose: To send you our newsletter with information about Wild Sense's offerings, insights, and events. This processing is based on your explicit consent, which you can withdraw at any time. We use a double opt-in procedure for newsletter subscriptions.

d) Data for Service Provision (Corporate, Education, The Island, Coaching)

  • Contact Information: Name, email, phone, company/organization name.
  • Billing Information: Payment details for services rendered.
  • Program-Specific Information: Details related to your needs, assessments, progress during training/coaching, feedback, etc. (the specific data will depend on the nature of the service).

Purpose: To fulfill our contractual obligations, provide the services you requested, manage our business relationship, and for billing purposes. The legal basis is the performance of a contract or pre-contractual measures.

e) Cookies and Similar Technologies

Our website uses cookies. Cookies are small text files that are stored on your device by your browser. They help make our website more user-friendly, effective, and secure.

  • Necessary Cookies: These are essential for the basic functionality of the website.

Purpose: To enhance website functionality.

2.4. Data Usage for wildsense.net (Specific Considerations)

  • Minimal First-Party Data Collection: We aim to collect only the data necessary for the stated purposes.
  • Server Logs: Your web hosting provider will log basic access data (IP, browser, time, etc.) as described above. This is standard and essential for website operation and security.
  • Analytics (e.g., Google Analytics): We will likely use tools like Google Analytics to understand website traffic. In accordance with Swiss law and best practices, we will:
    • Anonymize IP addresses: This is crucial to prevent direct identification of individuals.
    • Obtain consent for non-essential cookies: A clear cookie banner will be implemented to allow you to accept or decline analytical and marketing cookies.
    • Data Processing Agreements (DPAs): We will have appropriate data processing agreements with service providers like Google to ensure they process data according to our instructions and data protection laws.
  • Third-Party Services:
    • Contact Forms: Your inquiries sent via contact forms are processed by our website's backend and potentially an email service provider.
    • Newsletter Service: If you subscribe to our newsletter, your email address (and optional name) will be stored and managed by a third-party newsletter service provider (e.g., Mailchimp, Sendinblue). They will also be bound by data processing agreements.
    • Appointment Booking: If we use an online appointment booking system, the data you enter there will be processed by that provider.
    • Social Media Links: Links to LinkedIn etc., will direct you to those platforms. Once on those platforms, their privacy policies apply. We do not embed social media plugins that transmit data to these platforms without your interaction.
  • Data Minimization: We strive to collect only data that is relevant and necessary for the specified purposes.
  • Transparency: We aim to be transparent about what data we collect and how we use it.

2.5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. These measures include data encryption (SSL/TLS), firewalls, access controls, and regular security audits. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

2.6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. For example:

  • Contact inquiries: Retained until the inquiry is resolved and for a reasonable period thereafter for record-keeping.
  • Newsletter subscriptions: Retained until you unsubscribe.
  • Contractual data: Retained for the duration of the contract and statutory retention periods (e.g., 10 years for business records in Switzerland).

2.7. Your Data Protection Rights

Under Swiss data protection law, you have the following rights regarding your personal data:

  • Right of Access (Art. 25 FADP): You have the right to request information about whether we are processing personal data about you and, if so, what data.
  • Right to Rectification (Art. 32 FADP): You have the right to request the correction of inaccurate or incomplete personal data.
  • Right to Erasure (Right to be Forgotten) (Art. 32 FADP): You have the right to request the deletion of your personal data under certain conditions.
  • Right to Restriction of Processing (Art. 32 FADP): You have the right to request the restriction of processing of your personal data under certain conditions.
  • Right to Data Portability (Art. 28 FADP): You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Right to Object (Art. 21 GDPR, relevant if GDPR applies): In certain circumstances, you have the right to object to the processing of your personal data, particularly if it's based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent (Art. 6 FADP): If processing is based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details provided in Section 2.2.

2.8. Data Transfer to Third Countries

We may use service providers whose servers or data processing facilities are located outside of Switzerland or the European Economic Area (EEA). If personal data is transferred to a country without an adequate level of data protection, we ensure appropriate safeguards are in place (e.g., standard contractual clauses, binding corporate rules, or explicit consent) to protect your data as required by Swiss law.

2.9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. The most current version will always be published on our website. We recommend reviewing this policy periodically to stay informed about how we are protecting your data.

Last Updated: July 11, 2025